FREQUENTLY ASKED QUESTIONS


Our US handcrafted approach to manufacturing and commitment to environmental sustainability has been quite simple since 1981.  We have tons of stories and great information that can assist you in making decisions in your natural and organic lifestyle. Please browse our list of Frequently Asked Questions below, but if you still have questions, do not hesitate to call or email us.


About our customer's privacy: We will never sell, abuse, or jeopardize our customers' contact or personal information. Our customers and their information are held in the highest regard at White Lotus Home. 

Email: sales@whitelotushome.com
Phone: 732-828.-2111 
877-HANDMADE (426-3623)

We are here to help you save the Earth while you sleep!




MORE FREQUENTLY ASKED QUESTIONS:

About GREEN cotton 

About WLH Products 

All Cotton vs. Foam Core 

Are your natural mattresses comfortable? 

Can I recycle my mattress? 

Catalog Request 

CUSTOMER FEEDBACK 

Did my Organic or Natural mattress/bedding shrink? 

Do I need a Doctor's note for chemical-free mattresses? 

Do you do custom work? 

Do you have an expedited service? 

Do you make king size mattresses? 

Do you ship outside the U.S.? 

Free Delivery & White Glove Service Info

Futon/Furniture assembly instructions or help 

Green Products & Services Guide 

How do I care for my Wool Bedding? 

How do I take care of/clean my mattress and bedding? 

How Does White Lotus Home Mattress Pass Fire Test? 

How long should my mattress last? 

How long should my topper last? 

How thick are your mattresses? 

How to choose a Natural Bed? 

I need a king but do not want a 100 lb. mattress. 

I placed an order with White Lotus Home, can you send me my UPS Tracking Number? 

Lay-Away Plan 

Ordering with White Lotus Home 

Picking a pillow that's right for me? 

Products Weights & Sizes 

Return, order modification and cancellation policy? 

So what, exactly, is that earthy scent in my mattress? 

Soft, Medium, or Firm Pillow? 

Standard and Custom Mattress Sizes 

Traditional vs. White Lotus Mattresses 

What are your customization fees? 

What does FR stand for? 

What is a Split King? 

What is your normal turn around time? 

What is your warranty policy? 

What kind of payments do you accept? 

Why are hand-made mattresses better than machine-made mattresses? 

Why buy Organic Bedding Products? 

Why sustainable?