What are our customers saying about White Lotus Home?
Our customers say many great things about us. We have been helping our customers save the Earth while they sleep since 1981, and we know this industry.
Read what people are saying about White Lotus Home below, or check out the latest customer feedback on our White Lotus Home Facebook page here.
Date: Fri, Mar 16, 2012
Subject: RE: Stow away mattress
"Just wanted to let you know that we received the replacement Standard pillow yesterday in fine shape, and immediately sent the original one back via UPS store yesterday afternoon. We were so pleased and impressed with your service and your product. We are already sleeping better. Rest be asssured we will be passing your name on to many others. Thanks so much again for the great service."
SENT: Wednesday, September 23, 2009 4:23 PM
Subject: RE: Great Salesman
"I just wanted to pass on that I discovered that the name of the salesman I had spoken with several weeks ago about the White Lotus mattresses is named Fred.
Fred was very patient and answered all of my questions. All that I knew was that I had to get rid of my memory foam mattress, but I didn't have any idea what to replace it with.
Fred was so enthusiastic about White Lotus mattresses and was able to provide such a wealth of information that with his expert assistance, we were able to narrow the choices to one (White Lotus offers so many different possibilities!). Not only that, but the sales price he gave me (which is on the site, but I hadn't gotten that far on my own) was so much less than our outgassing tempurpedic that if your store had been nearby, I would have gone to your store and purchased the mattress right after our conversation. No kidding.
Please give my kudos to Fred and your management for superior customer service."
Sent: Wednesday, October 29, 2008 4:48 PM
Subject: Re: WLH order
"We just received our mattress. What a surprise since we thought it was going to take 2-3 weeks! It's awesome and our son loves it. He won't get up! Thanks so much for a safe, quality product and a speedy delivery!"
"Dear White Lotus,
I would like to thank you for taking care of my order so efficiently. I did not have the opportunity to elaborate on why I chose to order from your company. I've tried for months to find a Canadian supplier of organic bedding and mattresses, as I was hoping to buy as local as possible. Unfortunately the websites I came across didn't offer the reasonable prices that White Lotus does. Also, upon searching the U.S. market, White Lotus was the only company I came across that would ship products to destinations outside of the U.S. So, thanks again for being so accommodating, and making the ordering process a breeze."
Sent: Monday, March 31, 2008 12:14
Subject: Thank you & Custom Order Request
"Thank you, thank you, and thank you so much for sending the natural crib mattresses so quickly! My twins are sleeping better than ever on their new crib mattresses and as a result so am I! One of them doesn’t even want to be rocked for long anymore before bed, the minute we get upstairs into their room she starts squirming and just wants to be put in her crib and once she is in she goes to sleep almost instantly. They are also taking naps for as long as three and a half hours in the afternoon. I couldn’t get these two to take more than a thirty five minute nap before we got these new mattresses. I was a little worried at first that I wouldn’t be able to find sheets for the futon because my standard size sheets did not fit but the Coyuchi sheets are fantastic, the perfect fit. I am very impressed with your product and customer service. I would love to replace the foam portable crib mattress we have downstairs with a futon as well, if possible, please send me an e-mail
to let me know if you can customize a portacrib mattress for us and pricing. I believe the measurements are roughly 24x38x2."
Sent: Sunday, December 02, 2007 11:30 AM
Subject: Thank you
"I just wanted to thank every one at whitelotus, for making our shopping and futon purchase feel like we were part of your family. The total experience was wonderful. We purchased a futon back in August of this year, and loving every minute of it. The fact that it is made in the USA, and HAND crafted in your store with 100 % cotton, gives me a good feeling. Hugs and kisses to everyone at Whitelotus."
Jan from Cranford, NJ
"I just wanted to say the custom made kapok pillows are great!"
"Prentiss (our client) will be very happy about the quality of the cover and how they feel. Thanks for your great service."
Sent on Saturday, May 5, 2007
I am attaching some pics of the cushions you made. They are great. The bench cushion fits the bench perfectly, and the knee cushions make it possible for me to sit for lengthy periods without making my knees sore. Thanks again."
Sent: Friday, April 13, 2007 11:31 AM
"i just had to write to tell you how amazing my futon and wool topper are! i feel like i've wasted my whole life sleeping on awful beds. thanks so much.
i'm recommending white lotus to everyone."
kind regards, karen
"To the good folks at White Lotus:
Thank you for keeping us in the loop! We bought a single futon for our son about four years ago and it remains the most comfortable bed in the house. Everyone sneaks in there for naps.
We also have two toppers (wool and cotton, I think). One rests atop our elder son's old "standard issue" futon, which has grown hard and lumpy. The topper puts some comfort back in his sleep. The other topper is used as a sort of roll-out floor mattress for when guests stay the night.
We're thrilled with the quality and love that we're supporting your wonderful mission with our purchases. We have a modest income but are saving our pennies for new White Lotus mattresses for ourselves and our elder son and would love a hide-a-bed too some day.
Thanks for doing what you do. Keep up the good work."
University Hts, OH
"I bought a mattress-topper from you guys, and a frame from norka, a year ago and I love, love, love it so much! The significant other was not pleased when I told him what I had bought but he does not complain anymore....well...except about the fact that he has a terrible time getting out of bed in the morning :) Our whole family loves it so much that we are going to have to upgrade to a bigger one seeing as how the 2 dogs and one of the cats REFUSE to not sleep there....even though NONE of them used to sleep with us.
Anyways I love the new website design it is a lot prettier than the old one and will show off the great products you guys sell. Compared to every other place we looked you guys had the best prices and everything was handmade. I love it :)"
"I got my futon today and I absolutely love it! I can tell this will be the best sleeping experience ever. Thanks for the high quality and workmanship. It really shows."
"I just wanted to let you guys know how happy we are with our all cotton mattress and wool topper!!! We've had our new bed for about 6 months now and can't believe how comfortable it is.
I did my undergrad. work in New Jersey, at Drew, and heard about your futons at that time; when we moved to Denver and bought our first house, decided it was time to splurge on a new mattress etc.. We couldn't be happier. Even our dog Mabel prefers to sleep on the bed over the futon in the living room. :) Thanks for the great nights of sleep!!"
Allison & Matt (and Mabel too!)
"I just wanted to let you know that our mattress came today and my daughter loves it. I was expecting it in 2 to 3 weeks, not 2 days! Thanks so much! I look forward to shopping with you again. I'll be sure to tell anyone who will listen how great your products are(my youngest has an all cotton toddler mattress already)and about the wonderful service."
Thanks and take care,
"White Lotus Home,
Thank you so much for donating a natural made pillow for my son. When my son was diagnosed with childhood cancer I decide to surround my son with nothing but natural surrounding. My 6 year old son loves your pillow so much that he looks forward to bedtime!"