All White Lotus Home products, from our pillows to our mattresses, are crafted from raw, untreated fibers. Many customers notice the raw cotton in particular, whose sweet smell can smell a bit like cooked rice. Depending on the style of your mattress, you may be picking up on the mild scent of our natural latex or virgin wool as well. Because our fibers are is minimally processed, they maintain their original odor --- some may notice it, others may not. If left out in the open, the smell should dissipate within a week or two, depending on your sensitivity.

Our handcrafted mattresses and toppers are made with minimally processed fibers and unbleached cotton, while our pillows contain only your selected fill and an exterior case of Organic Cotton Sateen. As many of our customers experience chemical sensitivities, no added chemicals, dyes, or fragrances are added at any point in our production to either the interior fill or exterior case. We take our customer's medical needs very seriously and would never purposefully add undisclosed ingredients to our products. 

Organic Cotton is exactly as it sounds --- 100% USDA-Certified Organic Cotton. The entire lifecycle of the cotton plant can be certified, from soil to seed to the final harvesting. Green Cotton is conventionally grown, so it may or may not have been treated with pesticides in its lifecycle. After harvesting, however, our Green Cotton is not sprayed with any further dyes or chemicals. The end result is purely unbleached, untreated, raw cotton.

Review Frequently Asked Questions.

White Lotus Home offers free shipping within the contiguous United States.

Most orders are shipped via FedEx. When the items leave our facility, you will receive automated tracking information via FedEx. If you do not receive this information, please do not hesitate to email us and our staff can provide a tracking number. 

Exceptions are as follows:

• Large orders within 100 miles of our manufacturing facility in New Jersey are eligible for complimentary White Glove Service. If your order qualifies for delivery, our Coordinator will contact you via email at least 3 days prior to your tentative appointment window. For additional information and to see if you qualify, please see here.
• Furnishings outside of our delivery range will ship directly from the manufacturer unless otherwise notified. We will forward tracking information as it becomes available to us.
• Orders shipped internationally, to Alaska and Hawaii, or to APO Boxes may be shipped via the United States Postal Service. Tracking is available upon request.
• Certain items, particularly King Mattresses, may exceed the 150 pound limit for FedEx ground shipments and may need to be sent via FedEx Freight or a private shipping company. We will forward tracking information as it becomes available to us.

We are happy to offer our handcrafted mattresses and bedding to those outside the United States. 

For orders to Alaska and Hawaii, an additional fee may apply. Upon receipt of your order, we will contact you with an estimated shipping cost --- typically around 10-15% more than your original total. Alternatively, you may reach out to us before placing your order for a quote. 

Sheets and covers may be washed in cold water on a gentle cycle and dried on low, though line drying is preferable.

Review Frequently Asked Questions on Product Care Instructions.