I only purchase my bedding from White Lotus. I love the natural materials and my immune system loves that their products aren't full of chemicals. I'm a very happy repeat customer.
fast shipping, good product, clear communication
I have no suggestions at this time. We have always been so satisfied with the quality and service of your products!
The product is perfect and better than I expected.
White Lotus was very helpful. They were able to provide a cover for a chair that they no longer carry. The cover fits beautifully and is actually much easier to remove for cleaning with the addition of a zipper on three sides. The original cover had only a Velcro closure on one of the shorter sides which made removal for cleaning difficult at best. Now just unzip, wash and zip back on.
I get all of my bedding from White Lotus. I have immune issues and can be very sensitive to chemicals and memory foam, and all that stuff. I feel good knowing that the products I purchase from them are green and chemical free. I can't say enough about how happy I am having them as a shopping option for my bedding needs.
I truly appreciate the professionalism and kindness when ordering your products over the telephone. The customer service is consistently EXCELLENT!!! The last batch of *** was the cleanest I ever received. I will be able to order larger quantities in the near future.
Shipping was a little longer than expected, but other than that it was a very pleasant process in terms of purchasing / delivery / working through options with ***. :)
My interactions with White Lotus Home was consistently a pleasant experience when I called or emailed. I interacted with Lily and Elizabeth on several occasions. My favorite part is our Dreamton mattress. We absolutely love this mattress! We do not need a topper. For us we like the firmness and the mattress is perfect as it is. The box arrived in very bad shape due to the shipping company. Our mattress was wrapped so well, that it was perfect. I think that it would be helpful to inquire if the resident would need a smaller truck with a lift to deliver the mattress. A large semi without a lift delivering to an apartment building was not accommodating. Our interaction with White Lotus Home was great but the shipping company didn’t supply quality convenient delivery service. I learned that the delivery company could have sent an email to White Lotus Home to accommodate an easier and more accurate delivery into a smaller truck with a lift. I think it would be more helpful for White Lotus home to notify the delivery company in advance after inquiring and communicating with the housing situation. As for our Green Cotton Dreamton Mattress, we wouldn’t trade it for anything. It’s the best bed we’ve had in years. Our bodies are healing and we enjoy going to bed and waking up feeling rested. Thank you Lily and Elizabeth and White Lotus Home. You are amazing and we are very satisfied with our mattress and our communications with you. Thank you
I’m obsessed with all the products I ordered, especially my mattress. They all seem to be really high quality and I’ve enjoyed them so far!
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