What are our customers saying about White Lotus Home?
Our customers say many great things about us. We have been helping our customers save the Earth while they sleep since 1981, and we know this industry.
Read what people are saying about White Lotus Home below, or check out the latest customer feedback on our White Lotus Home Facebook Page here. You can also see what people say about us on our Google Reviews here and our EKOMI Reviews here.
I have used White Lotus Dreamton futons for over 20 years and they are heavenly to sleep on! After 10-15 years when they have compressed a bit, add a wool topper and they are as good as new again. Their kapok pillows are also awesome, they stay fluffy for years :) Now that my kids are young adults, they are purchasing their own White Lotus bedding!
The contoured pillow has eliminated back and neck pain I have had for years. I am so thankful. My toddler took a nap with me and has requested the same pillow. Ha! Wonderful transaction, delivery and product. Thank you for following through!
April 4, 2021
When the pillow arrived it was too firm. I removed some of the cotton and now it’s perfect. It would have been good to have a zipper - removing the cotton would be much easier. I’m very happy with my new pillow!
April 4, 2021
Love everything about White Lotus. We recently got a Queen *** ***. It is very comfortable and well made. The customer service was A plus. It’s inspiring to deal with real people making a global difference with the materials they choose. Thank you!
April 4, 2021
I got a bogo and no plastic at my request happy with products and more deals please!Thank you for my pillows
March 30, 2021
I found the website easy to use, prices reasonable compared to similar products (specifically organic products), shipping time was reasonable considering worldwide shipping slowdown, and I'm really happy with my product!
March 29, 2021
Very nice people to deal with, great products.
March 28, 2021
I ordered some pillows for my daughter who recently moved to NY for school. I chose your company for its' non toxic products and small business. Your staff shipped the pillows quickly. Thank you!
March 25, 2021
Well, this is not my first order from White Lotus Home and it will not be my last. As an Interior Designer, I have ordered products for myself and then have had my clients order mattresses, pillows & toppers and be very happy with their purchases. This time I ordered a Green Cotton Topper Extra for my (very) senior parents. They said it is so comfortable and they are sleeping so much better.
The whole process was so well ** by White Lotus Home. The delivery email was very explanatory. After I watched the attached video, I knew how I was going to get the Queen topper up 2 flights of stairs on my own. The very courteous driver placed the big box inside for me and I got the topper up the stairs quite easily, because of the video instructions.
Another happy ending to a White Lotus Home purchase. Keep up the good work!
March 25, 2021
March 23, 2021
Bonnie M. I bought one for myself because if chemical and emf sensitivities. The night I slept on that mattress I did not have a panic attack. I was getting them because my body was interacting with the metal springs and natural electromagnetic fields and setting me to have panic attacks and heart palpitations every night on my old mattress. This was a godsend. And I was able to get your mattress free of flame retardants and any type of chemicals. Thank you white lotus for working with me.
Adrienne F. I love White Lotus—I didn’t want my son to sleep on any other mattress! I feel great knowing he is sleeping on a safe and healthy product. 🙌🏽
Rochelle Lauren K. We love our white lotus buckwheat pillow. When cosleeping and breastfeeding, it supports my neck and allows me to move the pillow in just the right way to keep me comfortable while nursing in bed. I breathe easier and my kids all want to use the pillow. I am planning to buy 3 buckwheat pillows but debating getting the ones with wool so it will be softer. We love White Lotus (we have been to the Highland Park, NJ location).
Lauren M. My daughter loves sleeping on her two natural pillows - we Co-sleep but she always gravitates towards the white lotus home ones! We ordered a bed and can’t wait for it to arrive for her ❤️
This is in regards to ordering online. I had been scoping out a few online shops for a latex mattress, which is a difficult purchase to make as most show rooms do not have one for you to test-lie. White Lotus had a sale, which made the latex mattress a great deal! Time got away from me, though, and I missed the sale, but when I emailed customer service, Lauren was very nice and offered to extend the sale for me.
I had to call to place my order, which wasn't a hassle at all. The sales rep I spoke with was friendly and helpful. It took 3 weeks for me to receive my mattress, as it is made to order. When it arrived, the packing slip indicated that it was something different than the latex mattress I had ordered. I was panicked. Sending back a 90 lb mattress was not ideal, and not to mention the thought of having to sleep on my old mattress another night made me want to cry. I called the next day and spoke with Lauren. She checked the specs of my delivery and told me that the weight of the mattress indicated that it was the correct item. She told me that sometimes the makers will check the box "dreamton" to indicate that the mattress has a wool and cotton covering, but that does not mean it is the dreamton futon mattress, which is what I feared. She asked me to send her a picture of it, as the dreamton futon mattress would look differently than the latex one, as it has buttons on it (I can't remember what they are called). I sent her the pictures and she verified the item was indeed the latex mattress I had ordered. What a relief!
Now about the mattress itself, what a dream to sleep on! I had been waking up with aches and pains every single morning, having to take extra care just to get out of bed. I woke up the morning after the first night we slept on it, and I was nervous to move, not sure if my back would be hurting or not. Let me tell you, I have not had a single ache or pain since sleeping on this new bed. It is so comfortable! It is firm enough but yields to your weight and conforms to your body. I have slept like a dream since having this new mattress! Also the main reason we chose White Lotus is because the mattresses do not off-gas with nasty chemicals. I would definitely recommend this company and their products! Actually, I already have!
Date: Thu, Feb 22, 2018 at 8:13 PM
To: White Lotus Home <firstname.lastname@example.org>
In Burlington, VT we are lucky enough to have a retailer in town so I can try all the White Lotus Home Products. My favorites are the kapok pillows and the wool wrapped latex mattress. Kapok is so soft and silky! It's a very special tree that produces an amazing fiber. I am waiting for some new guest cots to arrive that will be going into a DIY pull out couch. So excited!
I love my bed so much. Thank you White Lotus Home!
I have been extremely pleased with White Lotus in the past, and intend to purchase more things from them in the future. I highly recommend them!
July 18, 2016 By A.Carr
June 30, 2016 by K. Cribley
Thank you so much for the travel pillow, White Lotus Home! Love my chemical-free organic pillows!
July 5, 2016 By: J.Crum
Green Cotton Mattress Topper with 100% Cotton Twill Outer Case
Very high quality.
Date: Fri, Mar 16, 2012
Subject: RE: Stow away mattress
"Just wanted to let you know that we received the replacement Standard pillow yesterday in fine shape, and immediately sent the original one back via UPS store yesterday afternoon. We were so pleased and impressed with your service and your product. We are already sleeping better. Rest be asssured we will be passing your name on to many others. Thanks so much again for the great service."
SENT: Wednesday, September 23, 2009 4:23 PM
Subject: RE: Great Salesman
"I just wanted to pass on that I discovered that the name of the salesman I had spoken with several weeks ago about the White Lotus mattresses is named Fred.
Fred was very patient and answered all of my questions. All that I knew was that I had to get rid of my memory foam mattress, but I didn't have any idea what to replace it with.
Fred was so enthusiastic about White Lotus mattresses and was able to provide such a wealth of information that with his expert assistance, we were able to narrow the choices to one (White Lotus offers so many different possibilities!). Not only that, but the sales price he gave me (which is on the site, but I hadn't gotten that far on my own) was so much less than our outgassing tempurpedic that if your store had been nearby, I would have gone to your store and purchased the mattress right after our conversation. No kidding.
Please give my kudos to Fred and your management for superior customer service."
Sent: Wednesday, October 29, 2008 4:48 PM
Subject: Re: WLH order
"We just received our mattress. What a surprise since we thought it was going to take 2-3 weeks! It's awesome and our son loves it. He won't get up! Thanks so much for a safe, quality product and a speedy delivery!"
"Dear White Lotus,
I would like to thank you for taking care of my order so efficiently. I did not have the opportunity to elaborate on why I chose to order from your company. I've tried for months to find a Canadian supplier of organic bedding and mattresses, as I was hoping to buy as local as possible. Unfortunately the websites I came across didn't offer the reasonable prices that White Lotus does. Also, upon searching the U.S. market, White Lotus was the only company I came across that would ship products to destinations outside of the U.S. So, thanks again for being so accommodating, and making the ordering process a breeze."
Sent: Monday, March 31, 2008 12:14
Subject: Thank you & Custom Order Request
"Thank you, thank you, and thank you so much for sending the natural crib mattresses so quickly! My twins are sleeping better than ever on their new crib mattresses and as a result so am I! One of them doesn???t even want to be rocked for long anymore before bed, the minute we get upstairs into their room she starts squirming and just wants to be put in her crib and once she is in she goes to sleep almost instantly. They are also taking naps for as long as three and a half hours in the afternoon. I couldn???t get these two to take more than a thirty five minute nap before we got these new mattresses. I was a little worried at first that I wouldn???t be able to find sheets for the futon because my standard size sheets did not fit but the Coyuchi sheets are fantastic, the perfect fit. I am very impressed with your product and customer service. I would love to replace the foam portable crib mattress we have downstairs with a futon as well, if possible, please send me an e-mail
to let me know if you can customize a portacrib mattress for us and pricing. I believe the measurements are roughly 24x38x2."
Sent: Sunday, December 02, 2007 11:30 AM
Subject: Thank you
"I just wanted to thank every one at whitelotus, for making our shopping and futon purchase feel like we were part of your family. The total experience was wonderful. We purchased a futon back in August of this year, and loving every minute of it. The fact that it is made in the USA, and HAND crafted in your store with 100 % cotton, gives me a good feeling. Hugs and kisses to everyone at Whitelotus."
Jan from Cranford, NJ
"I just wanted to say the custom made kapok pillows are great!"
"Prentiss (our client) will be very happy about the quality of the cover and how they feel. Thanks for your great service."
Sent on Saturday, May 5, 2007
I am attaching some pics of the cushions you made. They are great. The bench cushion fits the bench perfectly, and the knee cushions make it possible for me to sit for lengthy periods without making my knees sore. Thanks again."
Sent: Friday, April 13, 2007 11:31 AM
"i just had to write to tell you how amazing my futon and wool topper are! i feel like i've wasted my whole life sleeping on awful beds. thanks so much.
i'm recommending white lotus to everyone."
kind regards, karen
"To the good folks at White Lotus:
Thank you for keeping us in the loop! We bought a single futon for our son about four years ago and it remains the most comfortable bed in the house. Everyone sneaks in there for naps.
We also have two toppers (wool and cotton, I think). One rests atop our elder son's old "standard issue" futon, which has grown hard and lumpy. The topper puts some comfort back in his sleep. The other topper is used as a sort of roll-out floor mattress for when guests stay the night.
We're thrilled with the quality and love that we're supporting your wonderful mission with our purchases. We have a modest income but are saving our pennies for new White Lotus mattresses for ourselves and our elder son and would love a hide-a-bed too some day.
Thanks for doing what you do. Keep up the good work."
University Hts, OH
"I bought a mattress-topper from you guys, and a frame from norka, a year ago and I love, love, love it so much! The significant other was not pleased when I told him what I had bought but he does not complain anymore....well...except about the fact that he has a terrible time getting out of bed in the morning :) Our whole family loves it so much that we are going to have to upgrade to a bigger one seeing as how the 2 dogs and one of the cats REFUSE to not sleep there....even though NONE of them used to sleep with us.
Anyways I love the new website design it is a lot prettier than the old one and will show off the great products you guys sell. Compared to every other place we looked you guys had the best prices and everything was handmade. I love it :)"
"I got my futon today and I absolutely love it! I can tell this will be the best sleeping experience ever. Thanks for the high quality and workmanship. It really shows."
"I just wanted to let you guys know how happy we are with our all cotton mattress and wool topper!!! We've had our new bed for about 6 months now and can't believe how comfortable it is.
I did my undergrad. work in New Jersey, at Drew, and heard about your futons at that time; when we moved to Denver and bought our first house, decided it was time to splurge on a new mattress etc.. We couldn't be happier. Even our dog Mabel prefers to sleep on the bed over the futon in the living room. :) Thanks for the great nights of sleep!!"
Allison & Matt (and Mabel too!)
"I just wanted to let you know that our mattress came today and my daughter loves it. I was expecting it in 2 to 3 weeks, not 2 days! Thanks so much! I look forward to shopping with you again. I'll be sure to tell anyone who will listen how great your products are(my youngest has an all cotton toddler mattress already)and about the wonderful service."
Thanks and take care,
"White Lotus Home,
Thank you so much for donating a natural made pillow for my son. When my son was diagnosed with childhood cancer I decide to surround my son with nothing but natural surrounding. My 6 year old son loves your pillow so much that he looks forward to bedtime!"