The only criticism I might have would be that it would be helpful if you could give an update on when an item ordered would ship. I have wondered about when my eco foam would ship each time I have ordered it. Maybe you do not have it in stock, but if so, then I would appreciate knowing that it might take longer to ship. .
Love the quality of these products!
Amazing company, has fantastic scent free products that help you be healthy vs create toxicity. They really get people who have chemical sensitivities, and simply want healthy products and a great night's sleep. Highly recommend! 10/10!
Everyone at White Lotus Home is so warm and personable to work with. I love knowing that I'm supporting and working with a family business. I look forward to our continued work.
Totally satisfied
I definitively recommend White Lotus if you value natural bedding products, We purchased 3 mattresses and one *** about 8 years ago and we were very satisfied with the products. Recently, I ordered a wool *** in a rush and I forgot to ask them to air it before shipping, because I am very sensitive to the natural wool odor. I finally decided to exchange it for a *** *** and ask them to air it before it was sent. Their customer service is excellent! I spoke with Elizabeth several times and she was extremely helpful and patient throughout the process. It is great to find a person that can help you with any concerns or questions every time you call instead of listening to a recording. I really value this personal service. I am very happy with our *** *** and very grateful to Elizabeth and White Lotus for their help in finding the right product for us.
Love my new massage mat (which I am using as a futon for sleeping).
You were very helpful in changing my standard order to a custom order.
Everything was fine.
Your service was great. I'm chemically sensitive and I appreciate you being knowledgeable about my condition and your efforts to make something work for me. Thank you.