120-Night Mattress Guarantee

Not sure if a green mattress is right for you? Sleep on a White Lotus Home mattress for 120 nights. If you don't love it, return it, for a 30% re-stocking fee.

Learn More About Our Return Policy

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120-Night Return Policy

Return your order with one of these two simple options:


Option 1: Product Defect

If your product has a manufacturing defect, please contact us via phone or email within 120 days of your purchase. Send photos of the issue(s) as soon as possible so that we can figure out the best solution to your problem (i.e. replacement or repair).


Option 2: Satisfaction

If you are 100% unhappy with the product(s) that we helped you decide to purchase (i.e. we made recommendations to you via phone or email), please contact us within 120 days of your purchase and present your concerns so that we can review your case and consider the next best steps to ensure your satisfaction. 


How will the mattress(es) reach White Lotus Home for a return?

If you are within a 100 miles radius of our main location, in New Brunswick, NJ, we would be happy to arrange removal at no cost to you. If you are outside this radius, upon White Lotus Home's discretion, we would decide to either have the mattress picked up from you and discarded or we would kindly ask you to send us proof that you have disposed of it. Once the mattress has been removed and as per our printed warranty, we would then refund you the amount paid for your mattress less the 30% restocking fee as per our guarantee. If you'd like to begin a site inspection, return or exchange, please visit our showroom, call (732) 828-2111 or email info@whitelotushome.com. You will need a copy of your original receipt to be eligible for a refund or exchange. 

Once your return request has been approved, it can be sent to: 

White Lotus Home

RETURNS DEPT 

745 Joyce Kilmer Avenue, Ste E 

New Brunswick, NJ 08901


PLEASE NOTE:  It is White Lotus Homes' own discretion, to pick up the mattress, send a third party to pick it up or ask you to kindly dispose of it. For legal and accounting purposes, we will request that you please send us pictures and a note stating and showing it has been discarded before we can process a refund or credit depending on the final decisions we agree upon.